President and Chief Executive Officer

J. Allen Smith

“As we continue to capitalize on the tremendous opportunities ahead we will always respect and preserve the competitive advantages that form the cornerstone of our formidable brand – our people and our culture.”

J. Allen Smith oversees all aspects of the company’s global portfolio of hotels, resorts and branded residences and is responsible for advancing Four Seasons position as the world’s leading luxury hospitality company.  Guiding the company’s overall direction and strategic priorities, Allen leverages Four Seasons single brand and absolute commitment to luxury hospitality to extend the company’s global presence and leadership.

Leading the development and execution of the company’s strategy with a long-term view to creating shareholder and hotel owner value, Allen is focused on protecting and strengthening Four Seasons competitive advantages and extending the brand’s legendary culture of service excellence in the world’s most important destinations.

 

“We pursue opportunities that allow us to do what we do best - deliver the highly personalized service that is the expectation of today’s luxury traveller. Our ability to consistently deliver this type of service excellence on a global scale is unmatched and the key to our ongoing success. It will continue to set Four Seasons apart and define our brand.”