Services & Amenities

Hotel Amenities

  • Man and woman in suit jackets, sunglasses hold shopping bags, walk by large store window with designer purses on display
    Shop, dine, unwind

    Explore 900 shopping, dining, spa and fitness destinations just floors below – without ever leaving our building.

  • Woman walks into hot tub near blue indoor swimming pool at night with glowing pillar candles, Roman-style ceiling
    When in Rome

    Swim in our 50-foot (15-metre) Roman-inspired indoor pool or soak with a book in the soothing whirlpool – all under a domed glass ceiling.

    Virtual Tour
  • Server in vest holding yellow bowl helps young boy at ice cream cart with glass bowls of colourful candies, toppings
    Ice Cream Man

    Five-star service takes on a new meaning as you and your children enjoy custom sundaes from the comfort of your own room.

  • Presidential Suite private gym elliptical machine, treadmill, free weight and small flat-screen TV
    Fitness Centre

    Work up a sweat in our state-of-the art fitness centre while gazing out over the Magnificent Mile. Then rest your muscles in our sauna or steam room.

    Virtual Tour

More amenities

  • 50-foot indoor pool and whirlpool
  • 24-hour Fitness Centre
  • Access to 900 shops one floor below the Hotel
  • Gift Shop
  • Allium Restaurant & Bar
  • Kids Club
  • 24-hour Business Services

“Our Hotel is known throughout Chicago as a service leader for a reason; we continually go above and beyond for our guests, providing them experiences that only Four Seasons can.”

Kristen Klus Chef Concierge

Our Services

  • Luxury house car
  • Airport transportation
  • Babysitting services
  • Local tours and guides

Family at Chicago

Play Time on Floor 32

Video games, foosball, crafts and movies – your kids will love our colourful Kids Club on floor 32, complimentary during your stay.

More for kids

  • Ice Cream Man in-room delivery
  • Children's welcome amenity and choice of toy from treasure chest at check-in
  • Pool toys and floaties
  • Access to VIP tickets for Shedd Aquarium and Field Museum
We can arrange virtually anything 1 (312) 280-8800 Contact

Complimentary services

  • Standard Wi-Fi for up to two devices
  • Malin + Goetz amenities
  • Twice-daily housekeeping
  • Kids toys and in-room amenities