Hangzhou at West Lake

Services & Amenities

Hotel Amenities

  • Woman in robe sits on dark velvet chair over slate steps to large black pillar, spa pool
    Indoor Pool

    Sit back and relax on a daybed – each tucked away in a private alcove – or go for a refreshing swim in our imperial-style pool, flanked by columns, carved panels and rich, nature-themed artwork.

  • Woman wearing swimsuit, sheer cover walks by infinity swimming pool, water reflecting trees
    Infinity Pond

    Surrounded by lush landscaping, this a calm, garden oasis offers a quiet place to swim or lounge pond-side as you overlook picturesque West Lake with a refreshing beverage in hand.

  • Fitness Centre

    Stick to your fitness routine day or night, hitting the treadmill or lifting free weights alongside views of our tranquil gardens, then relax for a moment in the sauna or steam room to gather your thoughts post-workout.

    Details
  • Restaurant server sets green sparkling water bottle on long meeting table
    For the business traveller

    From hosting important meetings to taking care of your everyday needs in the 24-hour Business Centre, our resourceful, multilingual Concierge will help you get the job done.

    Details
  • Children gather around hotel staff with treasure hunt kids activity pamphlets
    Kids For All Seasons

    From treasure hunts and an outdoor playground to learning how to make traditional dumplings and paper lanterns, our youngest guests will find plenty of exciting things to do both here at our Hotel and around Hangzhou.

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More amenities

  • Two Restaurants
  • Lounge
  • Infinity Pond
  • On-site Boutique

Our Services

  • 24-hour Concierge
  • Babysitting
  • Special-Event Planning
  • 24-hour In-Room Dining

Just For Two

Couples' Experiences

Surrounded by traditional Chinese gardens and views of mystical West Lake, our Hotel’s fairy-tale atmosphere is a haven for romantics. We’ll help you plan your ideal escape with that special someone.

Details

More for couples

  • Couple’s Spa treatments
  • Private Dining
  • Outdoor Tai Chi
  • Tailored Bicycle Routes
We can arrange virtually anything. +86 (571) 8829-8888 Contact

Complimentary services

  • Standard Wi-Fi
  • Bicycles
  • Chinese tea set and coffee machine in guest rooms
  • Bvlgari bath amenities in suites and villas