Make a getaway at Four Seasons part of your incentive program and watch the anticipation grow. When the reward is a stay at our Hangzhou hotel, a tranquil five-star haven set along the water, your guests know they can expect world-class amenities and personalized service. The natural beauty of West Lake has drawn emperors and poets to its shores – now it’s your group’s turn.
Everything You Need
- Activities to Inspire
Let us add a little excitement to your itinerary. From tai-chi and yoga classes by the pond to boat rides in a traditional Chinese sampan, our team can offer plenty of ideas for networking and team-building activities that will connect your guests to the spirit of West Lake.
Details - Sophisticated Accommodations
Each of our 81 rooms and villas features cosy furnishings, traditional touches and sweeping views of our Hotel gardens, all of which provides a soothing backdrop for a great night’s sleep. Our three-bedroom private villas also offer an exclusive setting for executive retreats.
Details - An Emperor’s Entrance
Once your group arrives in Hangzhou, we’ll whisk its members away in a traditional Chinese wooden boat for a picturesque ride on West Lake. They’ll sip tea, sample gourmet snacks and take in breathtaking views of the beautiful temples and bridges that punctuate the tree-lined waterways en route to the Hotel.
- Wellness Refresh
Leave some room on the schedule to treat your all-stars to some time in our Spa. Our meditative String Resonance Massage, Dragon-Well Tea and Jade Spring Ritual, along with a rotating collection of seasonal therapies, will leave them feeling completely refreshed.
Details

Exclusives and Buyouts
Take over the entire property! Your group will enjoy complete privacy, total access to amenities and services, and unlimited opportunities to wow your guests.
The Team

Miya Zhang
Assistant Director of SpaMiya has been fascinated by Traditional Chinese Massage ever since she was a child accompanying her mother on weekly visits to TCM practitioners. Her curiosity blossomed into a career as a spa therapist, and in 2010, she returned to her native Hangzhou to join Four Seasons and help lead the Spa to a four-star Forbes rating. She also introduced sound therapy, an effective technique to help restore balance to mind, body and soul, to our Spa.