Four Seasons Resort Hualalai is the perfect sanctuary to safely enjoy your travels. From our booking process and travel options to your stay with us, our remote location and innovations allow our guests to relax and feel secure, away from today’s challenges.
HEALTH AND SAFETY MEASURES
As we prepare to open, Four Seasons has launched an enhanced global health and safety program, LEAD WITH CARE. For more information click here.
To view detailed information about our health and safety plan, click here.
The state of Hawaii has instated additional safeguards for residents and guests, including requiring travelers present proof of a negative COVID-19 test result taken within 72 hours of arrival into Hawaii in order to avoid quarantine. To assist with accessible pre-travel tests, Four Seasons Resort Hualalai has identified the following lab with testing options that are convenient and rapid, nationwide. We have endeavored to keep current with applicable State of Hawaii policy, but each guest is responsible for complying with the requirements imposed for quarantine-free travel to Hawaii. Please refer directly to the State of Hawaii COVID-19 emergency response for the latest information here.
- Azova via Costco - All of USA
- City Health Urgent Care - Greater Los Angeles area
- City Health Urgent Care - San Francisco Bay area
- Discovery Health MD - Seattle area
- Vault Health - All of USA
A full list of additional current Testing Labs approved by the State of Hawaii can be found here.
Please note that Four Seasons Resort Hualalai has identified options for our guests' convenience, but we are not involved in any way beyond providing the resource contact information. The Resort never sees the private medical records of any guest, nor do we assume liability in any way.
Upon arrival to Hualalai, every guest will have their temperature checked. We will not allow guests with temperatures over 100.4 degrees F into the Resort. Our employees will be wearing masks. In accordance with the advice of medical experts and industry best practices, all guests (ages 5 and above) will be required to wear a mask or face covering when in public indoor spaces on property and when receiving service while in their guest room. In addition, local Hawaii regulations mandate guests wear masks when dining at outdoor restaurants or bars when they are being seated, when going to the rest room, or if moving around the space. Guests are also required to wear masks in public outdoor spaces and when walking along Resort pathways. Our hotels adhere to the more stringent requirement between Four Seasons Corporate Policy and local regulations.
You can rest with ease while you are staying with us. Our onsite medical professionals are available to our guests 24/7. Our on-call doctor prioritizes guests of Four Seasons Resort Hualalai first and foremost.
Employees of Four Seasons Resort Hualalai have access to an on property naturopathic doctor who is available for all employee health needs. Dr. Cheri Wood has also been instrumental in ensuring our Resort is aware of the most recent medical guidelines from the CDC, the State of Hawaii, and Four Seasons.
Download the Four Seasons app to take advantage of touchless check in and check out capabilities. The Four Seasons app also always 24/7 live chat with an on-property representative who can assist with dining and spa reservations, activity booking, or any other questions you may have. Through the app, you will also be able to request housekeeping service, view your bill, and explore the Resort’s amenities and special daily offerings.
COMFORT AND LUXURY ON-PROPERTY EXPERIENCE
Hualalai offers 800 acres of private, oceanfront grounds inclusive of a myriad of dining options, activities, wellness and fitness amenities, and more. The Resort is designed to provide everything you need for a diverse, authentically Hawaiian vacation. Hualalai strives to create an exclusive, safe environment for you to explore, connect, and discover the unique, enriching experience Hawaiian travel provides.
Accommodations at Four Seasons Resort Hualalai are situated in two-story bungalows facing the Pacific Ocean. Each room and suite features a private outdoor entrance and lanai, encouraging a socially distant experience throughout your stay. The Resort’s ten Specialty Suites and Villas offer additional indoor and outdoor areas, personal Suite Concierge services, and increased privacy and personal space. Learn more.
Our exclusive and unique Hawaii Island experiences have been designed for small, intimate groups. Let our expert concierge team tailor each experience to surpass your wildest expectations, or allow our dream makers to create your own Only at Hualalai experience. Learn More.
Our private poolside lounge areas feature spa treatments, personal attendants, snacks and cocktail options throughout the day. When you book a couples’ nest or daybed, you are free to come and go as you please; your poolside sanctuary will remain yours from sunrise to sunset.
DINING INNOVATIONS
All five of the Resort’s dining options offer distinct, open-air seating areas. From oceanfront locations to breezy lounges to outdoor bars, you and your ohana will experience the freshest Hawaiian ingredients prepared thoughtfully and creatively throughout your stay. Learn More.
In addition to the Resort’s five outdoor dining destinations, you are welcome to enjoy a private dinner on your lanai or at a beachfront, secluded location throughout the Resort. Our team will create a customized dining experience for you and your family featuring your favorite flavors and Hawaiian dishes. Learn more.
Each of our luxurious room accommodations includes both indoor and outdoor table with seating options. If you prefer to dine from the comfort of your room, our In Room Dining team will prepare your order and leave it just outside your door for you to retrieve with no human contact. Order via your in room telephone or utilize the chat feature on our Four Seasons app.
SPA AND FITNESS INNOVATIONS
At the Hualalai Spa, we’ve created a uniquely Hawaiian experience that embraces ‘uhane (soul) to refresh, restore and renew your sense of health and well-being. Each of our outdoor spa treatment hales (houses) are individual structures to promote truly private, safe, and sanitary treatment experiences. Learn More.
Private and small group fitness classes will be held in our expansive, diverse outdoor space to maintain distance between instructor and participants. Beach, lawn, garden, and pathways provide a perfect backdrop for your vacation fitness classes.
Our Hualalai Spa outlet will provide spa at home concepts such as in-room treatment packets delivered directly to your accommodation. Receive the serenity you need in your luxurious accommodation without setting foot outside your own space.
Hualalai Spa will launch two Fit Studios, one single and one duo, designed to provide a safe environment for achieving personal fitness objectives. These private fitness studios include essential fitness equipment and can be booked directly through spa reservations.
GETTING HERE SAFELY
Four Seasons Resort Hualalai, along with the other Four Seasons Resorts in the Hawaii collection, is pleased to collaborate with PS, a private airport experience for commercial flights at LAX. Located at the private terminal with separate airport access, PS provides private suites with luxury amenities, dedicated TSA and customs clearance, luxury car service directly to your gate, and “back door” direct access to the aircraft avoiding the public LAX terminal entirely. Specialty Suite guests will receive complimentary one-way access to PS. Learn More.
Book a limousine, town car, or luxury SUV for your airport transfer and enjoy a complimentary meet-and-greet service upon arrival at the airport. Guests staying in our villas and select suites receive complimentary airport transportation. Please contact us for more information.