Our Resort is now open and welcoming guests, and we have launched an enhanced global health and safety program, Lead With Care. Upon arrival, there may be COVID-19 symptom screening for guests, residents and patrons entering the property. Employees will be wearing masks and all guests (age 10 and above) will be required to wear a mask or face covering when in public indoor spaces and when receiving in-room service. Masks are strongly recommended for children age 2-9 years old. In some jurisdictions, additional or more stringent regulations on mask usage are mandated and must therefore apply. In accordance with local health authorities, some restaurant and facility services and hours may also be modified. Please ensure that you are up to date on the latest government regulations when travelling.
Whether as a departure requirement or simply for peace of mind, access to on-property COVID-19 testing is available during your stay. Testing is provided by a third party clinic. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Front Desk.
Property Status
Open
- Private Retreats
- Open Access Type: Mixed Offering - Some Freestanding/Some Integrated
- Housekeeping
- Standard - Twice Daily
- Airport Transportation
- Available
- Local Shuttle / Car Service
- Available
- Parking
- Self Parking & Valet
- Screening Procedure
- Temperature Check And Screening Questions Every 24 Hours
- Policy On Mask Or Face Coverings
- Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Open Dining Options: 1
- Regulated Maximum Party Size
- 75
SUNDARA
- Open
- Lunch
- Full Menu - No Buffet
- Dinner
- Full Menu - No Buffet
ALU
- Temporarily Closed
- Anticipated Reopening August 31, 2021
JALA
- Temporarily Closed
- Anticipated Reopening August 31, 2021
TAMAN WANTILAN
- Temporarily Closed
- Anticipated Reopening August 31, 2021
In-Room Dining
- In-Room Dining & Available At Your Door Service
- Pool Facilities & Services
- Open
- Beach Facilities & Services
- Open
- Spa
- Open - Treatments & Facilities
- Salon
- Open - By Appointment Only Anticipated Reopening August 01, 2020
- Retail
- Open
- Fitness Centre
- Open - All Facilities & Scheduled Classes
- Tennis
- Open
- Water Sports
- Open
- Activity-based Amenities (Cooking classes, Excursions etc.)
- Full Programming
- Gardens
- Open
- Cultural Centre
- Open
- Kids Club
- Open
- Babysitting Services
- Available
- Group Bookings
- Available For Group Bookings
- Regulated Maximum Gathering Size
- 75
- Anticipated Date Of Regulated Gathering Size Increasing
- October 01, 2021
- Screening Procedure
- Temperature Check And Screening Questions Every 24 Hours
- Policy On Mask Or Face Coverings
- Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
- Suspended Activities & Services
- Dancing Self Service Buffet
- Meeting & Event Set-Ups
- Physically Distanced Managed Flow Virtual Meeting Capabilities
The information displayed on this page reflects the current situation at last update and continues to evolve. Some of our services and facilities may be modified due to social distancing guidelines and health and safety procedures. For the latest property information and anticipated facility availability during future stays, please contact the hotel or resort directly. Although this new Four Seasons experience might look different, we will continue to deliver the same intuitive and personalized service for which we are known.